Gemora Account & Data Deletion

Effective Date: October 7, 2026
Last Updated: October 7, 2026

This page explains how to request deletion of your Gemora account and associated personal data.

1. How to Delete Your Account

You may request account deletion using any of the following methods.

In the Gemora App

1. Open Gemora.
2. Go to Settings → Data Management → Delete Account.
3. Follow the on-screen instructions to confirm your request.

On the Web

Visit:

https://gemora.app/delete-account

The web deletion option is available even if you no longer have the Gemora app installed.

By Email

You may also request assistance by emailing:

privacy@gemora.app

or

support@gemora.app

Use the subject:

Account Deletion Request

We may ask you to verify that you control the Account before completing a deletion request.

2. What Happens When You Delete Your Account

Deleting your Account initiates deletion of personal data associated with that Account, including, as applicable:

• account and profile information;
• conversations, prompts, notes, and journal entries;
• stored Memory and personalization data;
• uploaded files, images, and other User Content;
• account preferences and settings.

Certain limited information may be retained where required or permitted for legal, accounting, security, fraud-prevention, dispute-resolution, or regulatory purposes.

Residual copies may also remain temporarily in system backups until overwritten through normal backup lifecycle processes.

3. Deletion Processing

Verified deletion requests are processed within a reasonable period consistent with applicable law and Gemora's normal deletion procedures.

Where data must be retained for a permitted purpose, Gemora limits retention to what is reasonably necessary for that purpose.

4. Data That May Be Retained

Examples of information that may be retained after account deletion include:

• billing or transaction records required for tax or accounting purposes;
• limited security, fraud-prevention, or abuse records;
• information required to comply with law, resolve disputes, or enforce legal rights;
• temporary residual copies in system backups.

Retained information is not used to continue providing the deleted Account with the Service.

5. Privacy Policy

For more information about how Gemora collects, uses, shares, and retains personal data, see:

https://gemora.app/privacy

6. Contact

For questions about account or data deletion:

Privacy: privacy@gemora.app
Support: support@gemora.app
Website: https://gemora.app